Secure Healthcare Communications Platform Enabling Medication Adherence & Patient Engagement


Secure Healthcare Communications Platform Enabling Medication Adherence & Patient Engagement

FDA Cleared LogoThe pillphone® is the only FDA-cleared application for medication adherence and patient engagement. It provides a 2FA, MFA, and biometrically secured mobile communication system between patients, caregivers, and healthcare professionals.

The pillphone® increases patient education, supports chronic conditions, increases medication adherence, and avoids non-urgent use of ER. The secure communication platform increases staff productivity by allowing the medical team to remotely monitor and support patients outside the walls of the physician’s office, pharmacy, or hospital.

Download on the Apple iOS App StoreDownload on the Google Android Play Store

pillphone Architecture

pillphone Architecture

Virtual Care, Remote Monitoring, and Clinical Communications

pillphone is an FDA-cleared enterprise level mobile communication platform connecting healthcare providers with patients and providing support when the patients are outside of the medical facility. It streamlines workflows and improves care team communication and collaboration with the patient by offering personalized relevant two-way interactive secure messaging and real-time remote medication monitoring.

The pillphone app works on smartphones and tablets. It offers an interactive permission based provider portal for remote monitoring, secure messaging, surveys, and educational videos. It is designed to be thoroughly integrated with other healthcare systems. The pillphone server can be hosted in the cloud or on a healthcare provider’s premises.


  • Patient Medication List
  • Searchable Medication Information
  • Medication Reminders
  • Missed Dosage Alerts
  • Dosage Diaries
  • Family Member / Caregiver Support
  • Extensive Medication Database
  • Available in English and Spanish, with support for additional languages


  • Lowers healthcare costs
  • Improves patient outcomes
  • Increases medication adherence
  • Accelerates prescription refills
  • Reduces preventable hospital readmissions
  • Avoids non-urgent use of ER
  • Manages chronic disease
  • Increases CMS star rating
  • Automates & digitizes clinical trials

pillphone Provides Value for All Stakeholders

Medication Non-Adherence: A $300 Billion Problem

  • Medication nonadherence results in approximately 125,000 preventable deaths a year

  • 64 percent of readmissions within 30 days are due to medication issues

  • Half of all patients do not take their medications as prescribed

  • Adherence is lowest among patients with chronic illnesses

Reference: Copyright ©2011 Walgreen Corporation. All rights reserved. Georgia Hospital Association Reducing Readmission Learning Collaborative – November 7, 2012.

Pie chart

Clinical Trial shows trends in improving medication and adherence in high risk population using pillphone

The pillphone is backed by a medication study included in the Journal of Diabetes Science and Technology (Volume 7/Issue 3, May 2013), which shows promise in improving medication adherence.

For the patient, the mobile app’s format makes the pillphone easy to download, understand, and use. In addition, it incorporates biometric authentication, allowing patient piece of mind that their sensitive medication information is protected and secured.

Download PDF
Pillphone Journal of Diabetes Science and Technology

Healthcare Providers: Interested in using pillphone for your organization?

Contact Us